The Supply Chain Revolution
Innovative Sourcing and Logistics for a Fiercely Competitive World
Author:
Suman Sarkar
Genre:
Customer Relations
The Support Economy
Why Corporations Are Failing Individuals and the Next Episode of Capitalism
Author:
Shoshana Zuboff and James Maxmin
Genre:
Customer Relations
The Zombie Business Cure
How to Refocus Your Company’s Identity for More Authentic Communication
Genre:
Customer Relations
Achieve Sales Excellence
The 7 Customer Rules for Becoming the New Sales Professional
Genre:
Customer Relations
A Complaint Is A Gift
Using Customer Feedback as a Strategic Tool
Author:
Janelle Barlow and Claus Moller
Genre:
Customer Relations
Tribal Knowledge
Lessons Learned from Working Inside Starbucks
Author:
John Moore
Genre:
Customer Relations
United Breaks Guitars
The Power of One Voice in the Age of Social Media
Author:
Dave Carroll
Genre:
Customer Relations
Monitoring, Measuring and Managing Custome...
Author:
Gary S. Goodman Ph.D.
Genre:
Customer Relations
Offboarding
How and How Not to End Relationships with Users
Author:
Sarah Khan
Genre:
Customer Relations
