The Supply Chain Revolution

Innovative Sourcing and Logistics for a Fiercely Competitive World
Author: Suman Sarkar
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The Support Economy

Why Corporations Are Failing Individuals and the Next Episode of Capitalism
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The Zombie Business Cure

How to Refocus Your Company’s Identity for More Authentic Communication
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Achieve Sales Excellence

The 7 Customer Rules for Becoming the New Sales Professional
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A Complaint Is A Gift

Using Customer Feedback as a Strategic Tool
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Tribal Knowledge

Lessons Learned from Working Inside Starbucks
Author: John Moore
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United Breaks Guitars

The Power of One Voice in the Age of Social Media
Author: Dave Carroll
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Stop Marketing. Start Engaging.
Author: Scott Stratten
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Monitoring, Measuring and Managing Custome...

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How and How Not to End Relationships with Users
Author: Sarah Khan
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