Toyota Production System
Beyond Large-Scale Production
Author:
Taiichi Ohno
Genre:
Quality Management
The New Economics
For Industry, Government, Education
Author:
W. Edwards Deming
Genre:
Quality Management
The New Gold Standard
5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Author:
Joseph Michelli
Genre:
Quality Management
The New Six Sigma
A Leader's Guide to Achieving Rapid Business Improvement and Sustainable Results
Author:
Matt Barney and Tom McCarty
Genre:
Quality Management
The Power of Six Sigma
An Inspiring Tale of How Six Sigma is Transforming the Way We Work
Author:
Subir Chowdhury
Genre:
Quality Management
