Setting High Bar for your Customer Service

Author: HBR Ideacast
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How to Win Friends and Influence People

Author: Dale Carnegie
Dale Carnegie’s 1936 book is a timeless classic because of his free conversational style and simple approach to life. A lot has changed in the last 84 years, but not the effectiveness of Carnegie’s philosophies. This book entails a ...
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Everything is F*cked

A Book about Hope
Author: Mark Manson
After the huge success of his groundbreaking International bestseller ‘The Subtle Art of not giving a F*ck’, Mark Mason is back with yet another one. In his new work “Everything is F*cked: A Book about Hope”, he takes us by the coll...
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Maybe You Should Talk to Someone

A Therapist, Her Therapist, and Our Lives Revealed
Author: Lori Gottlieb
Written by the writer and psychotherapist Lori Gottlieb, Maybe You Should Talk to Someone is a thought-provoking memoir of the author’s life as a therapist, her connection with her patients, as well as that with her own therapist. L...
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Incognito

The Secret Lives of the Brain
Author: David Eagleman
Our brain is divided into two parts: the conscious mind, and the subconscious mind. Unknown to us, the subconscious part of our brain is constantly working and influencing our thoughts. It also greatly impacts our behavior and feeli...
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The Art of Asking for (and getting) help

Author: HBR Ideacast
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Outliers

The Story of Success
In Outliers: The Story of Success, Malcolm Gladwell analyses several individuals who have achieved extraordinary success in order to explain the various factors that lead to mastery and renown. His research spans over several cultur...
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Mindsight

Transform Your Brain with the New Science of Kindness
Author: Daniel Siegel
In this book, Daniel Siegel discusses the eponymous technique of mindsight – an innovative integration of neural science and psychotherapy. In his unique style, Dr Siegel sheds light on how our minds work, and the neurological...
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Becoming Michael Phelps

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The Gift of Fear

Survival Signals that Protect Us from Violence.
Fear as a concept is quite different from feelings of anxiety and panic. To put it in another word, we can say the perception of fear often causes anxiety and panic. In his widely acclaimed book, Gavin de Becker provides us with acc...
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